14 days, and we’ll change the
way you think about selling

Try Klenty for free. No credit card. No surprises.

  • Experience every feature in Klenty.
    No limits. Unrestricted access.
  • Send up to 500 emails per day.
  • Personalize emails with Video, Liquid
    Formulas and Placeholders.
  • Keep CRM automatically updated.

Sign up with your
work email

OR

Work Email

By signing up, you agree to our
Terms and conditions and Privacy Policy

TRY CALL IQ FOR FREE

Analyze 250 Minutes
Worth of Sales Meetings For Free.
Zero Risk Involved.

  • Turn hours of reviewing calls into minutes
  • Understand what plays top-performing reps
    use to win deals
  • Keep reps focused on prospects,
    not note-taking
  • Ensure a clean, updated CRM
  • Maintain a repository of successful calls
    to train new reps

Experience How Conversation
Intelligence Improves Deal Win Rates

horzontalLine with or text

Work Email

By signing up, you agree to our
Terms and conditions and Privacy Policy

San Diego, California

11-100

Transportation & Logistics

How GoShare Improved
the Productivity of Their
Entire Revenue Team

Teams using Klenty

SDRs, AEs, CSMs

Automated repetitive
work

Re-activated 2 lost
customers per week

Saved 8+ hours on manual
data entry

Challenges

  • Difficulty carrying out multi-channel outreach
  • Chaotic execution of tasks
  • Insufficient reporting
  • Hours wasted on manual data entry
  • Inability to personalize at scale

About GoShare

GoShare, founded in 2015, is a transport and logistics company connecting businesses and individuals who need to move, distribute, or haul heavy objects with truck and van owners. GoShare aims to organize trucks globally to make them more valuable and accessible.

Challenge

GoShare’s revenue team consists of Sales Development Representatives (SDRs), Account Executives (AEs), and Customer Success Managers (CSMs).

The company wanted to scale its outbound process. And, set up sequences to win back lost customers.

However, since they were executing manual outreach, they ran into several roadblocks. Sending emails at scale was difficult. Reps had to compromise personalization for volume. Following up consistently was nearly impossible.They wasted time updating the CRM every week.

With no visibility into how their outreach was performing, uncertainty ensued. Moving leads along the pipeline became harder. Deals slipped through the cracks. Tracking individual rep’s performance became difficult.

Christian Hastings, VP of Sales at GoShare, quickly realized that hitting targets would prove to be a herculean task if this persisted.

So, they began searching for a tool that would help:

  • SDRs automate multi-channel outreach and reduce CRM data entry work
  • AEs perform sales activities without leaving the Zoho CRM
  • CSMs re-target lost customers with highly personalized messaging

The Klenty Difference

  • Standardized sales sequences
  • Seamless integration with Zoho CRM
  • Extensive reporting for data-driven outreach
  • Personalized, multi-channel outreach at scale
  • Ability to operate out of Zoho CRM

Favorite Features

  • Cadences
  • Sales Dialer
  • Reports
  • Clone/edit Cadences
  • Zoho CRM Integration
  • Klenty-Zoho Plugin

Solution

GoShare landed on Klenty while searching for ‘Sales Engagement Tools’. Here’s why they onboarded their whole sales team onto Klenty.

Sales Development Representatives

GoShare’s sales reps used Klenty to automate their multi-channel outreach and eliminate manual CRM data entry work. Here’s how they achieved it:

1

Set up Multi-channel Sequences

Klenty enabled reps to combine emails, calls, and tasks in a single sequence. It took the guesswork out of their sales process and ensured that each rep knew exactly what they had to do every day.

2

Run Personalized Sequences at Scale

Klenty’s placeholders and Liquid Templates allowed GoShare to customize their messages based on date, time, persona, and other prospect information. Delivery Windows allowed them to reach prospects exactly when they would be available.

3

Track Outreach Performance Levels

Since Klenty’s reports included a detailed description of each cadence, template, individual call tasks, and activities, GoShare’s reps were able to know exactly who was interested in their services.

With Klenty’s reports, they were able to know:

  • The status of each cadence
  • How individual steps within cadences were performing
  • The top-performing cadences
  • The progress of each rep
  • The effectiveness of call tasks
  • What templates work and which ones don’t

4

Create a Collaborative Environment

GoShare’s reps were able to learn from others and exchange key takeaways. Klenty’s feature to clone and edit cadences on the go also helped GoShare’s reps to replicate winning strategies across the team.

5

Keep Zoho CRM Up-to-Date

All activities performed by GoShare’s reps were recorded in their CRM using Klenty’s Triggers and Actions. With Klenty, reps could automate workflows between Klenty and Zoho, saving hours. These workflows included:

  • Creating Prospect as Lead when reps received a reply
  • Assigning a task for a lead when a meeting was booked on Calendly
  • Logging a call task for a lead when a call was completed

Customer Success Managers

GoShare’s Customer Success team used Klenty to keep their active users engaged and healthy. They also conducted targeted outreach to lost customers and received at least two replies each week.

1

Personalized Outreach to Lost Customers

Klenty’s myriad of sequence-related features helped GoShare’s CSMs ensure that their outreach reached customers exactly when they would see them using time-zone detection and Delivery Windows.

Account Executives

Klenty made it possible for reps to operate seamlessly out of the CRM using Klenty’s Zoho Plugin.

1

Execute Outreach Without Leaving Zoho CRM

Reps were able to track how their outreach, especially one-off communications, were performing. Klenty’s Live Feed also notified them when a lead engaged with their outreach, so they could respond as soon as possible.

24/5 Support

GoShare was blown away by Klenty's Customer Support commitment. Klenty's support team was accessible 24/5 to help them with any problems they encountered. Klenty also assigned a dedicated Customer Success Manager to fast-track onboarding.

Conclusion

GoShare attributed their positive QBRs to Klenty. With Klenty, they were able to:

  • Book more meetings using multichannel outreach
  • Increase their response rates through highly personalized messaging
  • Re-activate at least two lost customers per week
  • Save 8+ hours every week by automating CRM admin work

You can onboard your whole revenue
team onto a single platform, too!

SCHEDULE A DEMO
About Us Why Klenty? Customer Stories Help Docs Careers API
Affiliate Program Partner Program GDPR SOC 2
sep-logo

Sales Engagement

Features

Multi-channel Outreach Cadence Playbook Sales Dialer Goals & Reports AI Writer Automation

Comparison

Salesloft vs Klenty Outreach vs Klenty

Solutions

Inbound sales Outbound sales Account-based Sales Cold Email Software Email Sequence Software

Comparison

Salesloft vs Klenty Outreach vs Klenty
sep-logo

Sales Dialer

Features

Parallel Dialer Power Dialer Voicemail Drop Automatic Transcription Summarization Recording

Comparison

Gong vs Call IQ

Solutions

Sales Manager Sales Reps

Comparison

Gong vs Call IQ
prospectiq-logo

Prospecting Data

Features

LinkedIn Prospector Email Finder Phone Finder Lead Enrichment

Resources

Klenty Blog SaaS Companies Database Sales Salaries Across The World Free LinkedIn - CRM Importer Cold Email Tools Email Sequence Tools Conversation Intelligence Tools Sales Call Recording Tools
chrome_icon

Linkport Free Tool

Download Extension
aicpa-soc2-logo aicpa-soc2-logo
Terms
Privacy
Responsible Disclosure

Copyright © Klenty Soft Inc.
All Rights Reserved.